At U B Hotels & Resorts, we are committed to protecting the privacy and confidentiality of our guests’ personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information we gather from our guests. By accessing our services, you agree to the terms of this Privacy Policy.

1. Information Collection:

We may collect various types of personal information from our guests, including names, contact details, payment information, preferences, and any additional information necessary for reservations, check-in, or guest services.

2. Use of Personal Information:

We use the collected personal information for the following purposes:

– Process and manage reservations and bookings

– Provide personalized guest services and enhance the guest experience

– Respond to inquiries, requests, and feedback

– Manage guest accounts and loyalty programs

– Improve our services and offerings

– Comply with legal obligations and regulations

3. Data Sharing and Disclosure:

We may share personal information with trusted third parties, including service providers, business partners, and authorities, only for the purposes outlined in this Privacy Policy. We do not sell or rent personal information to third parties for marketing purposes.

4. Data Security:

We implement appropriate security measures to protect personal information from unauthorized access, loss, or misuse. These measures include encryption, secure data storage, access controls, and regular security audits.

5. Data Retention:

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Guest Rights and Choices:

You have the right to access, update, correct, or delete your personal information held by U B Hotels & Resorts. You may also have the right to object to or restrict certain data processing activities. To exercise these rights or make any inquiries regarding your personal information, please contact us using the information provided below.

7. Cookies and Tracking Technologies:

Our website and mobile applications may use cookies or similar technologies to enhance user experience and gather statistical information. You can manage your cookie preferences through your browser settings or app permissions.

8. Children’s Privacy:

We do not knowingly collect personal information from children without parental consent. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete such information as soon as possible.

9. Policy Updates:

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. The updated Privacy Policy will be posted on our website, and we encourage you to review it periodically.

If you have any questions, concerns, or requests regarding our Privacy Policy or the handling of your personal information, please contact us at:


We value your privacy and will handle your inquiries and requests promptly and in accordance with applicable privacy laws.

By using our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein.

Thank you for choosing U B Hotels & Resorts.